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[i]The Hay-Adams[/i] [br]POLICIES & FAQ

The Hay-Adams
POLICIES & FAQ

Frequently Asked Questions

Have any questions about The Hay-Adams? Browse our frequently asked questions below and find the answers you're looking for. Of course, if you need any additional help, don't hesitate to contact us. 

Hotel Services

How far is The Hay Adams from the airport?

From Ronald Reagan Washington National Airport (DCA), we are about 6 miles (15 minutes). From Washington Dulles International Airport (IAD), we are about 25 miles (45 minutes). From Baltimore Washington International Airport (BWI), we are about 31 miles (54 minutes).

Will The Hay Adams arrange transportation?

Yes, our Concierge will gladly assist you in making arrangements for limousine, taxi, and car rental services.

Is The Hay Adams a pet-friendly hotel?

Yes, The Hay-Adams is pleased to welcome dogs up to 25lbs. Please contact us prior to completing your reservation should you plan on bringing a pet.

Does The Hay Adams allow smoking?

For your comfort and safety, The Hay-Adams is 100% non-smoking.

Does The Hay Adams offer dry cleaning services?

Yes, our Valet handles all laundry and dry cleaning services upon request.

Does The Hay Adams have a fitness facility?

Yes, our fitness facility is open 5:00 am – 10:00 pm, daily. It is located on the second floor and includes the following equipment:

  • Technogym Excite Treadmill (2)
  • Technogym Excite Elliptical
  • Technogym Excite Recline Bicycle
  • Erolina Cable Station
  • Award winning Unica Multigym for Strength Training
  • Technogym Bench Set with Dumbbells, Elastic bands, and a Mat,
  • TRX Suspension Trainer Strap
  • Changing Area and Shower
  • Fruit, Bottled Water, Towels, Magazines 

Does The Hay Adams offer internet access?

Yes, we offer complimentary wireless internet access in each of our luxury guestrooms, meeting rooms and public areas.

Does The Hay Adams have a business centre?

Yes, we provide complimentary access to our 24-hour business center, equipped with desktop computers, a laptop station, and a wireless printer. Please ask our Concierge for assistance.

During Your Stay

Is early check in & late available?

Yes, regular check-in is from 4 p.m., and check-out is by 12 noon. To make other arrangements, please advise Reservations when booking. We are happy to accommodate special requests based on availability.

What are the parking options at The Hay Adams?

We provide valet parking at the following rates:

  1. Overnight Valet Parking with in/out privileges - $68 (inclusive of 18% tax)
  2. Short-term Valet Parking, 7 days a week - $34 (inclusive of tax)
  3. Short-term Valet Parking for The Lafayette Restaurant - $20 (inclusive of tax) with validation

Does The Hay Adams offer ADA accommodation?

Yes, we have a total of nine ADA compliant rooms, including one suite.

Which credit cards does The Hay Adams accept?

American Express, VISA, MasterCard, Discover, Carte Blanche, JCB, and Diners Club.

Does The Hay-Adams have concierge service?

Yes, our team of talented Les Clefs d'Or Concierge is happy to assist you with your travel plans and can secure tickets, arrange tickets, and make dining reservations.

Does The Hay-Adams have bicycles available?

Yes, we have bicycles available for day rentals on a first-come, first-served basis. 

Does The Hay-Adams have a laundry service?

Yes, The Hay-Adams offers dry cleaning for all hotel guests. 

What amenities are in the rooms?

All rooms have Illy coffee makers, a laptop-sized safe, hairdryers, and a mini bar. 

Is The Hay-Adams a non-smoking hotel?

Yes, all rooms at The Hay-Adams are non-smoking.

What wellness offerings does The Hay-Adams offer?

The concierge can coordinate with massage therapists to provide massages in the comfort and privacy of your room and can assist with booking outside spa treatments. Additionally, an in-room wellness kit can be delivered to your room during your stay.

Is it possible to arrange additional amenities?

Yes, from birthday cakes to wellness packages, we have many options to enhance your stay. Please reach out to the concierge to enquire about options.

DC Events & Attractions

How far is The Hay Adams from The White House, The National Mall & The Capitol Building?

The Hay-Adams is located in Downtown Washington, DC, steps from the White House, which is directly across Lafayette Square. The National Mall is about 4 blocks from our hotel, just beyond the White House. The Capitol Building is approximately 1 mile away. Browse our guide to The District and attractions within walking distance of our hotel.

How can I obtain tickets to Congress, Dining & the Arts?

Our fully-staffed Concierge is happy to assist guests with ticket arrangements, sightseeing tours, dining, and other recreation recommendations.

Dining

What dining options does The Hay-Adams have?

The Hay-Adams has a fine-dining restaurant, The Lafayette, which serves upscale American cuisine, and a bar, Off The Record. Off The Record's menu features light bites, handcrafted cocktails, beer, wine, and a variety of non-alcoholic drinks. Additionally, room service is available 24/7. 

What are The Lafayette's hours?

Breakfast is served in The Lafayette Monday through Friday from 6:30 - 11 am and is served Saturday through Sunday from 7:00 - 11am. Lunch is served Monday through Friday from 11:30am - 2:00pm. Dinner is served Monday-Saturday from 5:30 - 10:00pm. The Lafayette also offers brunch on Sunday from 11:30am - 2:00pm.

What are Off The Record's hours?

Off The Record is open from 11:30am - 11:30pm daily.

Does The Hay-Adams offer private dining?

Yes, The Lafayette has an elegant  private dining room that can accommodate groups of up to 16 people. Groups larger than 16 can be accommodated in one of the hotel's iconic private event spaces

Can Off The Record host private events?

Off The Record is first-come, first-served. It cannot host private or semi-private events, nor does it take reservations. However, the Hay-Adams does have several event spaces that can host private events.